FAQ

I hope these will help answer any questions you might have.

I am also a qualified pilot of powered light aircraft and gliders. I am fully aware of the flight safety rules and regulations and consider them paramount to the safety of all pilots. drone operators and of course to the general public.

Where do you work out of?

We are a Casselman based company but we love to travel and our work often takes us into Ottawa/Kanate/Cornwall and Hawkesbury. We are willing to travel up to 300km from the Ottawa area which includes Montreal and Mont Tremblanc. We are also available for specialized work out of province.

How high can you fly?

Remote equipment can fly up to 300 ft by Transport Canada Regulations in rural area. In urban environments it’s 100 feet and for most operations there is no need to fly over 100 ft. Our equipment is flown by line of sight so elevation is limited largely based on visibility.

What about bad weather?

Weather is a factor, we don’t like to shoot photos or video during heavy or light precipitation. Light conditions are usually a factor, with bright sunshine being great for wide open shots, but overcast skies making for better exposure within forest or areas of shadow. We generally do not fly in winds over 25 km/h.

What is the maximum wind speed in which you can fly?

For the best video and performance, winds under 20km/h are ideal.

How many crew members are required for operation?

A crew of 2 is needed for all operations as required by Transport Canada; Pilot and Spotter.

What emissions or pollutants are emitted during flight?

Zero emissions and no pollution. Our copters are electric and environmentally friendly. We use rechargeable batteries with electric motors so there is a very minimal carbon footprint.

How close can you fly to buildings, vehicles, and people?

Transport Canada requires us to stay 30 meters away from any building, vehicle, or person(s) not associated with the approved Flight Certification. Those who are briefed on the operation and specifically involved with it can be within the 30 meter radius.

Do you have insurance?

Yes, to comply with the mandatory regulation set by Transport Canada and to protect all of our clients we do carry commercial liability insurance that covers our operations.

What is the payload of your copters?

Our camera is equipped with a HD 20mm Camera.

Can you fly at night?

Please inquire if your production requires night footage and we can submit a further inquiry to Transport Canada specific for your needs in the event an exception can be made.

Is it safe to fly on top of actors/crowd?

Safety comes first. We never fly on top of audience or crowd who are not well briefed and trained for emergency procedures.

Is it safe in general?

We have strict safety procedures and check-lists to ensure maximum safety on set, but in wrong hands or environment large RC heli can be very dangerous. And there is always a small chance for mechanical or electrical failure. That’s why we fly only in a controlled situation. If we feel its unsafe to fly, then we don´t.

Can you fly inside?

Yes we can fly inside, such as Atriums, Gymnasiums, Hall, or Theatre.

What is the maximum speed?

About 55km/h.(35mph)

What is the maximum operating distance for the Quad copter?

Pilot has to be able to see the orientation of the Heli, so there has to be always uninterrupted line of sight between pilot and Heli. The maximum radius then being about 400m from the pilot. The Octo can be also piloted from a moving vehicle to extend its range. Follow me mode is also possible.

Can we use our own camera on your heli?

No, this is not possible at this time..

Can you control the camera from the ground?

Yes, we can remote control vertically.

Can you see what you are shooting?

Yes, there is a wireless video feed coming from the heli so that my camera operator and DOP or director can watch.

Can the wireless video from the heli used for live broadcast?

This is an option which will soon be available with future upgrades of the firmware.

What safety considerations are there?

Our team is adamant about safety and takes all concerns very seriously for every operation. If we feel it is unsafe to proceed with an operation it will be rescheduled or relocated. With a range of experience flying remote equipment, we can visualize the potential of what can go wrong and so we always ensure to take extensive precautions. Prior to all operations, those involved will be briefed on topics including but not limited to: